*Due to confidentiality, actual scope of work will only be presented in person.
In collaboration with Carnival Corporation and a talented team of partners, MATTER is proud to have brought its skills in industrial and digital design to the creation of a transformative vacation experience via the Ocean Medallion™. The first-of-its-kind wearable device enables a personal concierge by bridging the physical and digital worlds to deliver a new level of personalized service not previously considered possible.
The Ocean Medallion pairs with an optional personalized digital concierge called the Ocean Compass™, a digital experience portal available online, on smart devices, on kiosks in home ports, on stateroom TVs, on interactive surfaces located throughout the cruise ship and on devices carried by all guest service hosts.
Both innovations combine with an invisible network of proprietary sensors and computing devices embedded throughout the ship, home ports and destinations to learn what’s important to each guest and then recommend other experiences that align with their choices and preferences.
The network changes everything about the cruise experience and delivers revolutionary improvements including food and beverage on demand, anywhere interactive gaming, personalized entertainment, sophisticated wayfinding, and much more.
Princess Cruises will be the first cruise brand in the corporation’s fleet to feature the enhanced personal service, when Medallion Class Vacations debut in November 2017 on the Regal Princess. More at ocean.com.